The CHALLENGE: Getting people to align with your view and what you want them to do is part of being a leader. Yet persuasion, appreciation, and negotiation are art forms: it takes a certain “touch” to be effective often.
Conflict has been given a bad rap as inappropriate, mean, overly critical, and condescending. Yet, at the core, healthy conflict is getting to the truth or the highest quality outcome, and sometimes that exchange is dynamic and critical.
The RESPONSE: You and your team can learn the principles and develop an approach where you become conflict hearty. If you face conflict and keep your heart open, you can look for the nuggets of truth or value, even when the interaction is bumpy and scary. All great leaders will tell you that conflict is essential and vital in order to keep up with the pace of business. Learning to be conflict hearty adds speed and ease to working together effectively and you’re also more likely to get your needs met.
This workshop will equip your leaders with skills and tools to: